The NovaAir app
Booking, tracking and paying — all in one place
Requests are made in the app, not on this website. That’s because everything after the request — watching a technician drive to you, approving the price, paying, keeping the receipt — needs to live somewhere you can reach from the hallway with the furnace open.
What you do in the app
Everything from “it stopped working” to “here’s the receipt” — no phone tag, no waiting for a callback.
Request in 60 seconds
Pick the symptom, add a photo if it helps, choose when. We broadcast it to every qualified company nearby.
Watch them arrive
Live location and a real ETA once someone accepts, so you know whether you have time to run out.
Approve the price first
The estimate arrives itemised, with photos of the fault. Nothing gets fixed until you tap approve.
Pay and keep the record
Card on file, charged when the work is signed off. Every receipt, photo and part stays in your history.
You’ll need an account
Signing up takes a name, an email and a phone number we text a code to. The verified number is what lets a technician reach you when they’re outside — and it’s how we keep fake requests from wasting a company’s morning.
No card is required to create an account or to get a quote.
- iPhone
- iOS 16 and later
- Android
- Android 10 and later
- Service area
- Washington DC + adjacent ZIPs
There is no web booking. The app is the only way to request service.
For technicians
Looking for the technician app instead?
It’s a separate download, and your company has to be approved on the platform before your login works. Start with the application.